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As someone with expertise in media relations, I’ve been asked if media coverage and publicity can build an online business. The real question is whether what happens offline really matters online. And the answer is unquestionably, “Yes!”
Here are ten reasons why media coverage can help your online business grow:
- Every one of us, even if we spend four to eight hours a day in front of a computer screen in our underwear, still lives in the real world. Our opinions, desires, priorities, and decisions are heavily influenced by television, radio, books, magazines, and newspapers. Every business, online or offline, can benefit from positive media exposure.
- Almost no business can afford to be absent from the Internet these days; even a local real estate agent gains a competitive edge from having a web site. By the same token, an online business gains a strong advantage by having an offline presence. Online and offline marketing of all types support each other.
- Search engines won’t bring most web site owners business. I just did a Google search for “books”, and found about 85.2 million entries. Ninety-five percent of searchers will likely click on the first two (Amazon.com and BarnesAndNoble.com), most of the others will never get to the second page of the searches. This means that 85,199,990 web site book sellers cannot rely on search engines. How about searching for the word bookstore? Still almost seven million entries, and guess who the top two are?
- You can’t cheat the search engines. Try a search for books and carpentry. The odds are much better, with only 106,000 entries. That still means 105,990 web site book sellers will rarely be found. How about books and promotion? Almost two million entries. If a million carpentry book sellers are reading this article, five are smiling. The rest will only smile with an offline presence, such as a great article in their local newspaper or a call-in show on a radio station half way across the world.
- The media can create interest in your product or service if they feature you as part of an interesting story. Online or offline, that’s what media coverage does. A good story is gold.
- The media is just starting now to wake up to the exciting things happening online. Timing is everything and this is the time.
- The media are now working increasingly online. The online and offline worlds are converging more than ever before. Articles that appear in local papers, industry magazines and even commentary on radio broadcasts find themselves on the Internet. That can often mean powerful links to your web site. Publicity offline means promotion online.
- If you are running a contest, placing a new interactive program on your site, winning an award, taking donations for a charity or doing anything noteworthy online, it is of interest in the offline world. The media can act as a funnel for people who spend less time than you and I do in front of a computer screen.
- In the mainstream media, you are trustworthy. If they see it on TV or in the newspaper, people believe it. (Funny, they SAY they don’t trust the media, but their actions speak louder.) Since web marketing is about relationships and trust (That is your strategy, right?), you can build that relationship with people who are only now getting online or who may not even be online for another couple years. By the time they are ready to buy from you, the relationship has already begun because they have carried your offline credibility (that’s the biggest value of media coverage) with them onto the Internet.
- In the mainstream media, you are real. I know many people who still don’t buy anything online. They simply do not trust someone they cannot see. Sure, you might be honest, but how do they know? You could disappear into the ether tomorrow. While bricks-and-mortar stores can close just as fast, there is an impression that they are more real and more permanent. You can increase your realness and permanence through a media presence, and thereby increase your customer base.
Media relations is not always easy and not everyone can make it. You have to have something interesting to tell and have a creative way to make it newsworthy. But it is a low-cost way to drive traffic to your web site. And you may not need to get onto the front page of USA Today to succeed. You may simply want a mention in a few niche magazines where your targeted traffic can be found.
So if you don’t like the idea of being a million entries down on a web search, or even 60 entries down, consider a low-cost, effective alternative - the media. With the right angle, media relations and publicity can expand your engine faster than search engines.
About The Author
After a decade and a half as one of Canada’s top consumer advocates, often conducting over 600 media interviews each year, David Leonhardt is sharing his knowledge with others. Pick up a copy of his special report “Get In The News!” at http://www.TheHappyGuy.com/publicity-self-promotion-report.html
amabaie@phastnet.com
Tags: advertising, free publicity, marketing, media, publicityadvertising, free publicity, marketing, media, publicity
The Today show? The New York Times? Vanity Fair? What’s your dream hit? While nothing inspires more fear and trepidation in public relations professionals than media relations, it doesn’t have to be complicated. There are 2 keys to a press release… the Headline and making sure it doesn’t sound like an advertisement, but more like it is news.
A media release (which also goes by its former name, the press release) is a one page, double spaced, single-sided document designed to transmit news about books, products, and people. Don’t forget that real live people, editors and producers, must pull the release from the fax machine and be motivated to read it.
In today’s world, getting editors and producers to actually read your release is a challenge. Every day, people tap into the possibilities of free publicity and are becoming proactive in getting their voice heard. Editors & Writers, receive upward of hundreds to thousands of releases a week. However, only a small percentage is both appropriate for their audience and grabs my attention.
Distribution of your press release is just as important as the writing of the release. You want it to be seen, and more importantly, written up in the media. Below are 10 strategies to help you write releases that get your message heard and distributed.
1. Make sure the information is newsworthy.
The most important information, including who, what, where, when and why, in the first sentences of the releases body, emphasizing why the event/article is newsworthy. You are competing with countless other issues and organizations for increasingly scarce space or air time.
The selection of your project for funding (if timely),Any additional funding/extensions you receive, Any goals/stages your initiative has reached, How your initiative effects your community, university, etc, A local example of a national story (for example if any national stories appear on teaching and technology)
2. Target your audience. Only contact editors who write about your industry or topic. Make sure you send the press release to the appropriate editor; don’t send a food story to a sports editor.
Don’t make the mistake of sending a press release to a group of general media sources in hopes that someone will pick up the story. In most cases, the bulk of your work will end up in the wastebasket, if your announcement has no interest to their readers.
Find out the best way to contact your target audience. Not every journalist wants press releases by email. You may need to use postal mail, email, or faxes.
3. Write an attention grabbing headline. Make sure the first 10 words of your release are effective, as they are the most important.
Realize that your headline must immediately “hook” a busy producer or editor at first glance. If your headline doesn’t hook them, they won’t read further.
First, the subject line spells the difference between the release being opened or deleted. Second, you must target delivery of the email release carefully, or you risk being banned forever to the recipient’s “bozo” file.
4. Deal with the facts. Avoid excessive use of adjectives and fancy language
Clients Love Hits. Despite all the counseling, strategy, partnerships, writing and more, clients want media coverage. Until the industry creates better measurement systems, a full page Business Week story becomes a tangible “product” that your clients can hold in their hands and show to their boss.
Follow with supporting background information and details. Some suggest a quote from a books/article/website to add credibility and depth to the release.
5. Provide as much Contact information as possible: Individual to Contact, address, phone, fax, email, Web site address.
If writing about a web site, make sure the site is updated before you send your release. Editors will visit the site if they have an interest in your product/service.
6. If sending an email release, make sure to write the release within the body of the message.
Don’t send email press releases with attachments - they will be deleted immediately upon receipt.
7. It’s All About Relationships. Whose call are you more likely to take? A vendor you’ve never spoken to before or one who has taken the time to develop a relationship and truly understands your needs? It is no different with the media. Building relationships NOW means that reporters will take your call when you’ve got an important story to tell. Best of all, even if they can’t help you on this particular one, they are likely to refer you to another reporter who can. As with any relationship, building trust is critical. Do what you say you will, within the timeframe you give. You may not be able to provide all the information requested, but if you are upfront about what you can and can’t do, reporters will appreciate it and remember. One reminder: everything is on the record, no matter how close you are.
Journalists and producers need you and your news, but will lose respect if you hammer them with releases that don’t apply to their market or beat. Discriminate.
If this is a show or publication you are keenly interested in, call them with “new information” designed to create more excitement in featuring you.
Keep a notebook with you and jot down names of appropriate media contacts as you read publications and hear radio interviews.
8. Know editor’s deadlines. If you are sending a time-sensitive release, don’t expect a magazine editor to cover your event scheduled for next week. Find out what the appropriate “lead time” is to send your press release for possible distribution in their media. Make it as easy as possible for media representatives to do their jobs.
9. Good Writing Counts. Adopt a journalistic approach. Look carefully at how reputable publications such as The New York Times, Los Angeles Times, or The Wall Street Journal write a story. What is the lead? What type of quotes do they use? Study different types of stories — features, executive changes, and news articles. For the most part, you’ll see the inverted pyramid style where the most important information is in the lead and the rest of the story flows from there. Despite recent e-word mania, it’s time to eliminate jargon and buzz words. Say what you want, but say it simply and plainly. Another sign of weak writing is the use of clich
Tags: communication, CRM, marcom, marketing, media, PR, press, public relations, Small Business, Startupcommunication, CRM, marcom, marketing, media, PR, press, public relations, Small Business, StartupPrior to a TV interview it is guaranteed the journalist involved will spend time preparing, writing down questions or goals for the interview either quickly or more in-depth as well as conducting some background research. As the interview subject it is important to undergo a similar preparation process to make the most out of your media opportunity.
By asking your own question you are able to perform at your best and be prepared for the interview.
Here are 10 questions you should ask the TV reporter prior to agreeing to be interviewed.
1. Have the journalist identify who they are.
Establishing a rapport with the person and knowing their name is vital. Write it down somewhere so you can recall it easily and remember the name prior to the interview. After the interview ask for a business card and add it to your media contact file.
2. What TV station they are from?
This will help put the interview in context. This seems like a very simple question however often media is syndicated and your interview exposed to a wider audience then expected.
3. What program they reporting for?
Is it news, current affairs or a lifestyle program? Again, this will help determine the style and context of interview. You are then more able to predict the types of questions or angle they will take on the subject.
4. What is their deadline?
The electronic media operates in a high pressure environment where seconds make a huge difference. If you know what the deadline is, you can get an understanding of the immediacy of the story. This will provide direction on whether the story will be broadcast on tonight’s news or the call is just for background and research with no immediate deadline.
5. Will it be recorded or live?
Recorded interviews allow for editing. Live interviews have added pressures because there’s no room for mistakes.
6. Will the interview be in the studio or in the field?
Studios tend to be very sterile, controlled and intimidating environments while a field interview can provide context for the story. If you can control the background visuals for the interview on your turf, with a company logo or product, this will help maximise free branding and promotional opportunities.
7. What is the news angle?
Hearing what the story is directly from the journalist will help provide direction and give you an opportunity to prepare suitable answers.
8. Who else are they interviewing?
Again, this will put the interview in context and help provide background. This type of information is vital when preparing a response or key messages.
9. Who is the target audience for the interview or program?
The more you understand who will be watching the interview the more targeted your message can be to that audience.
10. What are the logistics?
When, where and at what time will the interview be conducted? Being organised, prepared and as stress free as possible is essential for any TV interview. Allow plenty of time and be organised so you can perform at your best.
Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries.
You can subscribe by visiting http://www.8mmedia.com Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom’s blog at http://www.8mmedia.blogspot.com
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